A couple of weeks ago, we rolled out a new script that would send a tweet out every hour of all of the live shows on Talkshoe at that time. A couple of days ago, we upped the time for the script to run and now, instead of every hour, it runs every 30 minutes to accommodate shows that may start at the quarter after mark. This script has proven useful and so, we have taken this idea to the next level.

Today, we added a new script to http://www.talkshoesupport.com that will allow you to see the live shows at any given time (when you visit the page) and then you have the option to click a Tweet This Now button to send a tweet to your very own Twitter Account and tweet the live show and it’s details to your followers.

This script, like it’s automated buddy, will screen out live shows that are not streaming. The main difference here is, that the list will automatically update every time you visit or refresh the page. So, if a show begins streaming, a button will appear for that show automatically.

Both of these scripts are based on the Talkshoe and Twitter API codes and are not programmed or ran by Talkshoe. For this reason, they will not be put on the Talkshoe web site at this time.

If you have any questions about these scripts or maybe want them for your own use, please let me know and I will discuss this with you.

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In an effort to help hosts to promote their live shows, a small beta program has been put into place starting tonight that will will automatically, every hour on the hour, tweet out what shows are Live at the time the program runs. Here’s how it works:

If your show is scheduled to start at the top of the hour, say 9:00pm EST, and you are on and connected and ready to do your show, the tweet program will, at 9:00pm EST, run and your show, along with anyone else that is running a live show then at that time, will have a tweet sent out to Twitter to a special account.

@TalkshoeLive has been setup for this purpose and it is also setup that when you follow this account, your Twitter account will automatically be followed as well! In this way, you will be able to be easily notified when the live shows are appearing on Talkshoe!

Now, if your show begins on the half hour, say 8:30pm EST, then when the program runs at the top of the hour, and you are still doing your show, your live show will be tweeted along with all the other live shows still running at that time! So, if you have an extremely long episode one night, you might get a little extra promotion going your way!

We have placed a special widget at http://www.talkshoesupport.com that will continually update with all of the live shows and again, give you some extra promotion for your shows.

Each tweet contains the name of show, the call in information and a clickable link to take anyone to your Talkshoe Show Page to join your show!

We will work to add to this program and maybe bring out some other useful programs to help you with your promotional needs. As we do, we will be sure to keep you informed!

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When you started podcasting, you probably never thought about having to become a customer service agent in order to please your listeners. The cold, hard truth is, every podcast host MUST give good customer service to their listeners, especially if they want them to come back, time and time again!

Hosts on Talkshoe, have an advantage and they can fill out their show profiles and user profiles to include not only e-mail addresses, but web site addresses too! In this way, when a listener wants to contact a Talkshoe Host, they have several ways to do that. Ok, that’s fine and dandy, but what if you don’t want to post your e-mail address publically for all to see?

One way to offer e-mail contact to your listeners, without revealing your e-mail address, is by using a contact form script that will take care of this for you. You can see an example of such a script at http://www.podcastsupport.com and this is a live, functioning script, so feel free to try it out!

We talked about other ways to offer good customer service as well as reasons why you need to offer good customer service, so listen to the episode in the player below!

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Podcast: Play in new window | Download

Talkshoe now has several Premium Features available and we spent most of this episode explaining these features, their pricing, etc. We also released a video telling about these features as well.

Listen to the dialog in the episode below or watch the video…or both!

Some of the Premium Features include:

Direct Dial Numbers for $24.95 per month
Featured on the Home Page and Featured Page for $19.95 per month
Featured in the Top 10 of your Category for $9.99 per month
Ad Free Show Page and Web Client for $14.95 per month
Advanced Host Training for $24.95 per session

If you have any questions about any of these features, please contact us at support@talkshoe.com and we will be happy to answer your questions!

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Podcast: Play in new window | Download

As many of you already know, Myself and Bruce “Logan” Pringlemeir put out a Talkshoe Top Show List for Top Downloads and Top Live Callers every week. We have been limiting our lists to the Top 100 in each category (downloads and live callers) and will begin with the next list to be produced, to moving to the Top 250 Downloads and Top 250 Live Callers!

The Top 250 Downloads list will feature the top downloaded shows from a list of more than 3500 shows for that week. The Top 250 Live Callers list will feature the top shows with live callers (from both the phone and Talkshoe chat room) along with their respective number of Live Streamers (not figured into the live count). Remember, Live Streamers can come from a number of sources, including Facebook, the Dynamic Widget from your show page and other sources that can pickup your stream without the listeners actually calling into your show or using the Talkshoe chat room.

The Top Show lists are highlighted every week on Talkshoe Support LIVE! and on The New Media RoundTable.

You can pickup the updated Top Show Lists by visiting our Talkshoe Support Resource Site. The lists are updated every Sunday or Monday and a tweet is sent out through the @Talkshoe Twitter account as well as other Twitter accounts. Be sure to follow @Talkshoe, @Logansrunpod, @NewmediaRT, @TalkshoeSupport and @Robwhiteus to insure that you are kept up to date when the new lists arrive!

Want to see what the new format looks like? I thought you might:
03/28/2010-04/03/2010 Top 250 Downloads

03/28/2010-04/03/2010 Top 250 Live Callers – Public Shows

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During this episode of Talkshoe Support LIVE!, we discussed a little known and little used feature called the Instant Call Feature! This is a feature that any host can use to start a show, yes, even an unscheduled one, direct from your phone WITHOUT having to log into a computer and setup the show!

The following video explains how to use this feature. If you have any questions, let us know at support@talkshoe.com and we will be happy to assist you!

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Podcast: Play in new window | Download

On March 15th, TalkshoeSupportLive welcomes Bob Merrick, host of The Baub Show, TalkShoe ID 58753. Bob frequently interviews musicians and celebrities on his weekly show, and he will be joining us to give us tips on how to get guests and interview them. Be sure to join us at 7pm EST Talkshoe ID 875 and bring your questions for this fun, informative evening with Bob Merrick.

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Over the past few weeks, Logan and I have been experimenting with different promotional techniques and using the show he just aired on Sunday the 24th as the test bed for our experiment.

On the next episode of The New Media RoundTable, we will discuss the techniques we used to promote this show and demonstrate how we took his normal 20-25 listeners and brought in almost 100 listeners for the one special episode!

Tune in to find out what we did and how we did it and feel free to chime in with your own techniques that you use for your podcasts and shows to promote special events or even your normal shows.

And if you want to here the interview that Logan had with his special guest on the 24th, tune in to http://www.talkshoe.com/tc/49899 or visit http://www.logansrunthepodcast.com

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On this episode of The New Media RoundTable, we revisited the topic of Podsafe Music and your podcasts. We covered this topic about a year ago and it was time to look at it again. So we did!

There are numerous sites to visit concerning podsafe music and royalty free music, some are free and some are not. The basic rule of thumb here is, to search until you find the music you are wanting and don’t settle for something that isn’t what you are looking for.

Lot’s of links were covered during this episode, so listen to this episode in the player below and learn about these sites and more!

You can also visit http://www.thepersonalpublisher.com/music/ for a new MP3 Store that will feature Podsafe and Royalty Free Music for 99 cents each!

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On our next episode, December 28th, 2009, we will go over what it takes to simulcast using the Talkshoe System and another system, say live video streaming. Most people will attempt this and they usually fail, because they don’t know what it takes to makes this happen. Simulcasting both audio and video at the same time, can take a toll on your bandwidth and your hardware, not to mention the added setup time and stress it can have on the host!

Most podcasters that want to simulcast are looking to build a larger audience. In order to do this, you will need to know what hardware, software and time limitations you will need to succeed.

We will go over simulcasting Talkshoe, your live audio podcast with another service, such as uStream.tv and broadcast live video at the same time! After this episode is concluded, you will have all the details necessary in order to make an informed decision as to whether or not you can accomplish this!

Join us Monday Night at 7:00pm EST at http://www.talkshoe.com/tc/875 to get all of the details from the people that are actually doing it!

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